Process Change

If there is a need to make a change to peoples’ behavior, multiple challenges present themselves. First, they have to understand what’s required, but more importantly, why they should bother. Adult learners tend to be skeptics and resistant to change so it’s very helpful to demonstrate not just the steps needed but the case for change.

A process change graphic

This before and after graphic describes benefits to be secured.

Experience Process Map

Click to view or download a PDF

The logical sequencing of steps is important in baking and business consulting. A visual model that steps people through what needs to be done is something you’ve used many times. Consider an IKEA instruction manual, or the escape instructions on an airplane detailing how to use your cushion as a flotation device.

We provide the same clarity in business when you need adult learners to understand and follow an important process. Without consistent discipline, the results you achieve will vary with employee commitment to detail.