At some point we're all likely to need help reading our screens. We recently completed another concise video in our series for the Forest Service on how to work with images and alt text to improve accessibility. Even if you don't know anyone with challenges at present, designing your content for accessibility makes material more usable in general.
The series is intended to make a dent in the mental blocks most authors have in understanding accessibility guidelines. We create fun two-minute topical Read more
I found this information graphic design website today and I'm adding it to our collection of resource suggestions. Some clients, like Accenture, prefer to use photo images in their information graphics. Although they probably don't need to know about Bigfoot sightings in doing their global work.
Technology and software change projects require careful consideration for how users will experience the solution. Often called use cases, these stories are first person accounts of how various audiences will interact with a solution to accomplish specific tasks.
These stories can be used to demonstrate new features, advantages to the consumer (and sponsoring company) and of course the process steps required. Alistair Cockburn, an innovator of the methodology, describes the Casual use case with the Read more