The ITIL library of information graphics
I worked with REC Silicon and Toby Lucich of Return Consulting to translate some of the core ideas behind the Information Technology Infrastructure Library into visuals… Read More
SAP communication visually evolves
When a very large organization changes a central software package that everyone uses, it’s important to communicate clearly. Duh! Departments don’t (or shouldn’t) operate in silos… Read More
Make the business strategy clear
This little Beaverton-based athletic sportswear company had an important planning presentation to make and needed help clarifying the areas for focus and investment… Read More
Make your case with legal clarity
When water valves failed in several NEW construction Portland condominium buildings, we helped the tenants’ legal team prepare… Read More
Infographics for cloud-based products and services
Mercer is a global consulting leader in talent, health, retirement and investments. Mercer helps clients around the world advance the health, wealth and performance… Read More
Plan a training program
McDonalds. Need I say more? I worked with the Oakbrook HQ to develop an employee training program visualization for further review by the executive talent task force… Read More
What’s behind a service desk request?
The IBM technology consulting team needed a graphic to explain how service requests are handled at a client’s help desk. This depiction is used for training of internal staff in correct… Read More
Operational risk management explained
Operational risk is a part of any business that’s innovative and growing. The degree to which risk is acceptable, and how risk is managed determines whether ‘risk’ is helpful or dangerous… Read More
Harvard Business Press book illustrations
Tom Davenport, a visiting professor of business at Harvard contacted us last summer about a new book he’s finishing: Keeping Up with the Quants… Read More
Visual depiction of ITIL service request framework
The USDA Forest Service contacted me to help in describing their improved approach to managing thousands of technical service requests… Read More
Improve a web interface for marketing
Since 1978, DAT has provided load matching services to the trucking industry. Today it is the largest load board and a well-respected source on industry data… Read More
Promote new employee benefits
BG Group is an energy and exploration company formerly known as British Gas. They work in more than 20 countries and employ around 5 200 people, drawn from 70 nations… Read More
Create better PPT templates
Using images wisely makes PPT look more professional and it also decreases the time it takes to create wonderful
presentations… Read More
Clarify a complicated story in PowerPoint
I’ve recently had the privilege of helping a former employer, Accenture, in developing new presentations to support a complex software product for utilities… Read More
Mobilize a sales team
The pharma training group requested help in developing new explanatory graphics that highlight the approach followed by the most successful representatives… Read More