The ITIL library of information graphics
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I worked with REC Silicon and Toby Lucich of Return Consulting to translate some of the core ideas behind the Information Technology Infrastructure Library into visuals… Read More

SAP communication visually evolves
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When a very large organization changes a central software package that everyone uses, it’s important to communicate clearly. Duh! Departments don’t (or shouldn’t) operate in silos… Read More

Make the business strategy clear
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This little Beaverton-based athletic sportswear company had an important planning presentation to make and needed help clarifying the areas for focus and investment… Read More

Make your case with legal clarity
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When water valves failed in several NEW construction Portland condominium buildings, we helped the tenants’ legal team prepare… Read More

Infographics for cloud-based products and services
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Mercer is a global consulting leader in talent, health, retirement and investments. Mercer helps clients around the world advance the health, wealth and performance… Read More

Plan a training program
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McDonalds. Need I say more? I worked with the Oakbrook HQ to develop an employee training program visualization for further review by the executive talent task force… Read More

What’s behind a service desk request?
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The IBM technology consulting team needed a graphic to explain how service requests are handled at a client’s help desk. This depiction is used for training of internal staff in correct… Read More

Operational risk management explained
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Operational risk is a part of any business that’s innovative and growing. The degree to which risk is acceptable, and how risk is managed determines whether ‘risk’ is helpful or dangerous… Read More

Harvard Business Press book illustrations
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Tom Davenport, a visiting professor of business at Harvard contacted us last summer about a new book he’s finishing: Keeping Up with the Quants… Read More

Visual depiction of ITIL service request framework
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The USDA Forest Service contacted me to help in describing their improved approach to managing thousands of technical service requests… Read More

Improve a web interface for marketing
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Since 1978, DAT has provided load matching services to the trucking industry. Today it is the largest load board and a well-respected source on industry data… Read More

Promote new employee benefits
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BG Group is an energy and exploration company formerly known as British Gas. They work in more than 20 countries and employ around 5 200 people, drawn from 70 nations… Read More

Create better PPT templates
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Using images wisely makes PPT look more professional and it also decreases the time it takes to create wonderful
presentations… Read More

Clarify a complicated story in PowerPoint
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I’ve recently had the privilege of helping a former employer, Accenture, in developing new presentations to support a complex software product for utilities… Read More

Mobilize a sales team
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The pharma training group requested help in developing new explanatory graphics that highlight the approach followed by the most successful representatives… Read More